Operations management is the subject that focuses on the value chain management and the processes involved in the creating and delivering value to customers by transforming the inputs such as labor, machinery, raw materials into outputs - goods and services.

Operations management processes can be categorized: (1) the production processes of goods and services; (2) the supporting processes, including technology management, marketing management, human resources management, financial management, information system management. This course will provide the foundation for managing these processes.