The Front Office Management course provides an in-depth understanding of the functions, duties, and standard operating procedures of the front office department, while analyzing its strategic interdepartmental relationships within a hospitality enterprise. This module equips learners with core theoretical concepts and essential operational skills across key functional areas, including reservation systems management, the comprehensive guest cycle (registration, check-in, and check-out procedures), point-of-sale strategies (upselling and cross-selling), front office accounting and billing, revenue management, night audit operations, and human resource management. To bridge theory and practice, the course employs active learning methodologies, engaging students in targeted topical discussions and hands-on operational training through simulated management case studies and role-play scenarios.